Managed security, MDR & SOC support
Give security alerts a clear path to action.
Security tools provide signals. Their value depends on who assesses them, which context is available and which actions are authorized. We define a security support service for your environment, with relevant data sources, documented assessment and clear escalation. The service complements your internal team and connects technical detection with a practical response process.
Your options
Services that move your project forward
Clarify protection requirements and service limits
We consider systems, data sources, existing security tools and responsible teams together. Investigation depth, service hours and prerequisites are defined explicitly.
You know exactly what support the service provides.
Connect relevant signals
Relevant events from identities, devices, software and cloud services are made available within the agreed scope. We check data quality, timestamps and required permissions.
The assessment is based on usable information from your environment.
Assess security alerts
Alerts are assessed using available context and agreed criteria. Urgency, affected systems and the need for further investigation are documented.
Your decision-makers receive a reasoned assessment of the next steps.
Prepare escalation and authorized response
Contact channels, decision-making powers, and permissible actions are agreed upon prior to an event. Interventions such as account lockouts or device isolation require appropriate authorization.
In the event of an incident, responsibilities and approvals have already been clarified.
Document investigation and decisions
Findings, times, decisions and handovers are recorded to the agreed extent. Data protection and protection of sensitive information are included in the documentation.
The incident history supports collaboration and subsequent improvements.
Improve detection and collaboration
False alarms, overlooked connections and new systems are considered in regular reviews. Rules and processes are adapted based on specific experiences.
Support remains aligned with your actual risks and workflows.
Where to start
Managed security, MDR & SOC support Use cases
Three example situations show how we can help.
Security alerts lack clear ownership
We combine the existing tools with responsibilities, prioritization and defined handovers.
A small security team needs extra capacity
A clearly defined service takes over agreed evaluations and supports the internal decision-makers.
Make a new security product useful in everyday operations
Before the takeover, we check event quality, context, alarm paths and possible response steps.
From requirements to results
A clear process with agreed milestones
Assess the environment and expectations
We check sources, protection needs, previous incidents and existing responsibilities.
Agree service scope and authority
We define service hours, investigation scope, escalation and permitted actions.
Verify integrations and workflows
Test messages and coordinated scenarios show whether information and contact persons can be reached.
Provide the service and review findings
Agreed evaluations and regular reviews combine day-to-day operations with targeted improvements.
Your benefit
What you receive
- A documented model for security support and escalation.
- Verified data sources and reporting channels to the agreed extent.
- Documented assessments, handovers and agreed response actions.
- Regular reports and specific improvements to rules and collaboration.
Ways to work with us
Choose a starting point that fits your needs. We agree the scope and required effort in a tailored proposal.
Security operations assessment
For an overview: data sources, responsibilities and a suitable support scope.
Security alert assessment service
To start: selected sources, agreed assessment and clear escalation.
Improve detection and response
For more maturity: additional scenarios, coordinated measures and regular reviews.
SYNEDAT PLATFORM
Platform experience for your project
We use these selected tools in SYNEDAT PLATFORM or its delivery processes. We adapt suitable practices to your project and align their integration with your existing systems.
Deployment and platform automation
Kubernetes · Azure Kubernetes Service · Helm · Argo CD · Terraform
Versioned configuration and declarative deployment connect infrastructure and applications. GitOps makes proposed changes reviewable and the desired state explicit. Operational transitions and recovery procedures are still planned for the specific application.
Repeatable changes and clearer responsibility boundaries.
Identities, secrets and policies
Keycloak · OpenBao · External Secrets · Kyverno
Sign-in, technical secrets and platform policies serve different purposes. We connect them with roles, limited permissions and documented exceptions. The selected tools form part of a common access and operating model.
Controlled access and more consistent platform policies.
Observability and operations
Prometheus · Grafana · Alloy · Loki · Tempo
Metrics, logs and traces provide different views of applications and platforms. We organize data sources, dashboards and alert paths around specific operating questions. Retention, sensitive data and costs are considered when planning data collection.
Better incident diagnosis and informed operating decisions.
Questions before you get started
What does SOC support mean in this offering?
SOC support describes a defined contribution to security monitoring and alert handling. The proposal specifies scope, staffing hours, data sources and actions, allowing you to assess exactly which coverage is included.
What does Managed Detection and Response involve?
Detection, assessment and response may form part of the agreed service. We specify which steps are included and which remain with your team. Product names alone do not define service responsibilities.
Is around-the-clock support included?
Service hours, on-call arrangements and any additional coverage are agreed explicitly. Data collection may run continuously while staffed response follows the defined schedule. Response objectives apply within that service model.
Who is allowed to block accounts or isolate devices?
Authority and approval procedures are agreed with your responsible teams. Pre-authorized actions require clear scope and conditions. Further interventions follow the agreed decision process.
Can existing SIEM or XDR products be integrated?
This depends on interfaces, access, licensing and data quality. We check the specific integration before a takeover. Existing tools can be used if they support the agreed tasks.
Does the service replace an incident response project?
A major incident may require additional investigation, coordination and recovery. We prepare the handover to an incident response engagement. Scope and authorization for those additional services are agreed separately.
How is sensitive log data handled?
The scope of data, access, storage and disclosure are coordinated with your managers. Only necessary information should be included in assessments and reports. The specific processing depends on the systems integrated.
How can the quality be assessed?
Useful criteria include relevant alerts, documented assessments, effective handovers and completed improvements. Metrics are interpreted against the agreed service scope and actual events.
Discuss your next step
Which security alerts need clearer assessment and ownership?
Describe your tools and internal responsibilities. We define a sensible start with appropriate service boundaries and escalation paths.
Products for your project
Find manufacturers and product families that fit your needs. We help you plan selection, integration and operations.
manufacturers found
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Armis
Asset visibility and cyber exposure management
Armis Centrix — Asset Management and Security · Armis Centrix — OT/IoT Security · Armis Centrix — Medical Device Security
Products and use cases: Armis →BeyondTrust
Control privileged access
Password Safe · Privileged Remote Access · Endpoint Privilege Management
Products and use cases: BeyondTrust →BlueFlag Security
Identify risks in development identities
Developer Risk and Governance Platform
Products and use cases: BlueFlag Security →Check Point
Secure networks, cloud and endpoints
Next Generation Firewalls · Spark Firewalls · Cloud Firewall · Email Security · Endpoint Security
Products and use cases: Check Point →Corelight
Network detection and response
Open NDR Platform · Corelight Sensors · Corelight Investigator
Products and use cases: Corelight →Cybereason
Endpoint protection and attack detection
Cybereason EDR · Cybereason XDR · Cybereason NGAV
Products and use cases: Cybereason →CYREBRO
Managed detection and response
Managed Detection and Response · CYREBRO SOC Platform · Incident Response
Products and use cases: CYREBRO →Enginsight
IT visibility and security assessment
Enginsight Platform · Enginsight SIEM · Vulnerability Management & Pentesting
Products and use cases: Enginsight →Exabeam
SIEM and behavior-based detection
New-Scale SIEM · New-Scale Fusion · New-Scale Analytics
Products and use cases: Exabeam →Fortinet
Network security and secure access
FortiGate · FortiSASE · FortiEDR / FortiXDR · FortiManager / FortiAnalyzer
Products and use cases: Fortinet →Horizon3.ai
Validate attack paths and remediation
NodeZero Autonomous Pentesting · NodeZero AD Password Audit
Products and use cases: Horizon3.ai →Kaspersky
Endpoint protection and XDR
Kaspersky Next EDR Foundations · Kaspersky Next XDR Expert · Kaspersky Hybrid Cloud Security
Products and use cases: Kaspersky →Microsoft
Cloud, identities and security
Microsoft 365 / Azure · Microsoft Entra / Intune · Microsoft Defender / Sentinel · Microsoft Purview
Products and use cases: Microsoft →N-able
IT management and recovery
N-central Endpoint Management · N-sight Endpoint Management · Cove Data Protection · Passportal
Products and use cases: N-able →NETSCOUT
Network analytics and DDoS protection
nGeniusONE · Omnis Cyber Intelligence / Streamer · Arbor Edge Defense
Products and use cases: NETSCOUT →Rapid7
Vulnerabilities and attack surfaces
Exposure Command / InsightVM · InsightAppSec · InsightCloudSec · Metasploit
Products and use cases: Rapid7 →Sekoia.io
SIEM and threat intelligence
Sekoia Defend · Sekoia Intelligence
Products and use cases: Sekoia.io →SentinelOne
Endpoint protection and security operations
Singularity Endpoint · Singularity Identity · Singularity Cloud Security · Singularity AI SIEM
Products and use cases: SentinelOne →Sophos
Endpoint, firewall and managed detection
Sophos Endpoint · Sophos Firewall · Sophos MDR · Sophos Central
Products and use cases: Sophos →Torq
Security operations automation
Torq Hyperautomation · Torq HyperAgents · Torq Case Management
Products and use cases: Torq →Trellix
Endpoint, data and network security
Trellix Endpoint Security · Trellix Data Security · Trellix Network Security · Trellix Helix
Products and use cases: Trellix →Tripwire
Integrity and security configuration
Tripwire Enterprise · Tripwire IP360 · Tripwire LogCenter
Products and use cases: Tripwire →Varonis
Data security and access permissions
Varonis Discovery / DSPM · Varonis Data Access Governance · Varonis Data Detection and Response
Products and use cases: Varonis →WatchGuard
Network, endpoint and identity protection
WatchGuard Firebox · WatchGuard AuthPoint · WatchGuard Endpoint Security · WatchGuard ThreatSync
Products and use cases: WatchGuard →